.concierge-launcher{position:fixed;right:24px;bottom:22px;z-index:20;display:flex;align-items:center;gap:10px;border:0;border-radius:999px;padding:12px 17px 12px 12px;background:#292b26;color:#fffefa;box-shadow:0 12px 34px rgba(41,43,38,.22);font:600 .83rem var(--sans,Arial,sans-serif);cursor:pointer;transition:transform .2s,box-shadow .2s}.concierge-launcher:hover{transform:translateY(-2px);box-shadow:0 16px 38px rgba(41,43,38,.26)}.concierge-launcher:focus-visible,.concierge-panel button:focus-visible,.concierge-panel a:focus-visible,.concierge-panel input:focus-visible{outline:3px solid #c88a61;outline-offset:3px}.concierge-mark{width:31px;height:31px;display:grid;place-items:center;border-radius:50%;background:#f2e9dc;color:#914834;font:1.05rem var(--serif,Georgia,serif)}.concierge-panel{position:fixed;right:24px;bottom:84px;z-index:21;width:min(390px,calc(100vw - 32px));height:min(590px,calc(100dvh - 125px));min-height:400px;background:#fffefa;border:1px solid #e6e0d4;border-radius:17px;box-shadow:0 24px 70px rgba(41,43,38,.2);display:flex;flex-direction:column;overflow:hidden;opacity:0;transform:translateY(12px) scale(.985);pointer-events:none;transition:opacity .2s,transform .2s}.concierge-panel.is-open{opacity:1;transform:translateY(0) scale(1);pointer-events:auto}.concierge-head{background:#f4f0e7;padding:16px 17px;display:flex;align-items:center;justify-content:space-between;border-bottom:1px solid #e9e3d7}.concierge-brand{display:flex;align-items:center;gap:11px}.concierge-brand-mark{width:39px;height:39px;border-radius:50%;display:grid;place-items:center;background:#fffefa;color:#a55b41;font:1.3rem var(--serif,Georgia,serif);border:1px solid #e6dac8}.concierge-brand strong{display:block;font:500 1rem var(--serif,Georgia,serif);color:#292b26}.concierge-brand small{display:block;font:500 .65rem var(--sans,Arial,sans-serif);color:#77796f;margin-top:2px}.concierge-close{border:0;background:transparent;color:#696a61;width:36px;height:36px;border-radius:50%;font-size:1.4rem;line-height:1;cursor:pointer}.concierge-close:hover{background:#e9e3d8}.concierge-log{flex:1;overflow:auto;padding:16px 14px 10px;display:flex;flex-direction:column;gap:12px;scroll-behavior:smooth}.concierge-message{max-width:91%;padding:11px 13px;border-radius:13px;font-size:.82rem;line-height:1.55;white-space:pre-line}.concierge-message p{margin:0 0 8px}.concierge-message p:last-child{margin-bottom:0}.concierge-message.bot{align-self:flex-start;background:#f4f1e9;color:#373831;border-bottom-left-radius:4px}.concierge-message.visitor{align-self:flex-end;background:#914834;color:#fffefa;border-bottom-right-radius:4px}.concierge-links{display:flex;flex-wrap:wrap;gap:7px;margin-top:10px}.concierge-links a{display:inline-flex;align-items:center;gap:5px;color:#914834;background:#fffefa;border:1px solid #e4d9c8;border-radius:999px;padding:7px 10px;font-size:.71rem;font-weight:700}.concierge-links a:hover{background:#f8f1e8;border-color:#c89d7a}.concierge-suggestions{display:flex;flex-wrap:wrap;gap:7px;margin-top:10px}.concierge-suggestions button{border:1px solid #dfd8ca;background:#fffefa;border-radius:999px;padding:7px 10px;color:#55574f;font-size:.71rem;cursor:pointer;transition:.15s}.concierge-suggestions button:hover{border-color:#a9684e;color:#914834;background:#fbf7f0}.concierge-compose{padding:11px 13px 12px;border-top:1px solid #ece7dd;background:#fffefa}.concierge-form{display:flex;gap:8px}.concierge-form input{min-width:0;flex:1;border:1px solid #ded9cf;border-radius:999px;background:#fff;padding:11px 13px;color:#292b26;font:400 .8rem var(--sans,Arial,sans-serif)}.concierge-form input::placeholder{color:#99988e}.concierge-form button{flex:0 0 auto;border:0;border-radius:50%;width:41px;height:41px;background:#a95d43;color:#fff;font-size:1.05rem;cursor:pointer}.concierge-privacy{margin:7px 3px 0;color:#8a897f;font-size:.62rem;line-height:1.35}.concierge-panel[hidden]{display:none}.concierge-launcher[aria-expanded=true]{background:#914834}@media(max-width:560px){.concierge-launcher{right:14px;bottom:14px;padding:10px 14px 10px 10px}.concierge-panel{right:8px;bottom:72px;width:calc(100vw - 16px);height:min(590px,calc(100dvh - 100px));min-height:370px}.concierge-head{padding:13px 14px}.concierge-log{padding:13px 11px 8px}}@media(prefers-reduced-motion:reduce){.concierge-launcher,.concierge-panel,.concierge-suggestions button,.concierge-links a{transition:none}.concierge-log{scroll-behavior:auto}}